Ben Mendez
- Total activity 18
- Last activity
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Activity overview
Latest activity by Ben Mendez-
Ben Mendez created an article,
How to Restart an Unresponsive Terminal
This guide will walk you through the process of safely restarting your Intralot terminal if it is frozen or not responding. Step 1: Attempt a Normal Shutdown Before resorting to a hard reset, t...
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Ben Mendez created an article,
How to Fix Touch Screen Issues on an Intralot PhotonX Terminal
This guide will provide you with step-by-step instructions on how to troubleshoot and solve the problem. Step 1: Identify the Issue The first step in solving any technical problem is to identif...
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Ben Mendez created an article,
How to Fix Scanner Issues on an Intralot PhotonX Terminal
Intralot PhotonX terminals are known for their reliability and efficiency. However, like any piece of technology, they may occasionally encounter issues. One common problem is scanner issues. I...
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Ben Mendez created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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Ben Mendez created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more
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Ben Mendez created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...
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Ben Mendez created an article,
What are these sections and articles doing here?
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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Ben Mendez created an article,
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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Ben Mendez created an article,
How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
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Ben Mendez created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...